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SAHYOG RTMS

Sahyog Portal - Real Time Monitoring System

Government of Bihar

Your Voice • Government’s Responsibility

The Sahyog Portal - Real Time Monitoring System, Government of Bihar is a centralized digital platform established to ensure timely, transparent, and accountable redressal of public grievances. This portal enables citizens to lodge complaints, track status, submit reminders, and provide feedback all through a unified online system. The system is designed to strengthen responsive governance and ensure efficient service delivery across all departments of the Government of Bihar.

Whether it is related to delays in public services, documentation issues, pensions, or local infrastructure concerns, Sahyog Portal - RTMS offers a simple and accessible way for citizens to raise their voice without having to visit multiple offices. Each complaint receives a unique reference number for easy tracking, ensuring transparency and accountability. By making grievance redressal more organized and accessible, Sahyog Portal - RTMS strengthens trust between citizens and the government and supports a more responsive and citizen-focused administration.

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Complaint Registration

Complaint Online. File your complaint through our digital portal.

File complaint →
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Complaint Status

Details of proceedings. Know the current status through mobile.

View Status →
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Send Reminder

Failure to take action within stipulated time? Send a reminder.

Send Reminder →
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Your Feedback

Regarding disposal of complaint. Give your feedback/suggestions.

Give Feedback →

Key Features

  • Online Registration of Grievances
  • Department-wise Grievance Forwarding
  • Time-bound Disposal Mechanism
  • SMS & Email Alerts
  • Real-Time Status Tracking
  • Escalation Matrix
  • Citizen Feedback & Rating
  • Dashboard & Monitoring by Authorities

How It Works

1 Citizen registers grievance online.
2 Grievance automatically forwarded to department.
3 Department processes and updates status.
4 Citizen receives notification.
5 Escalation if not resolved within timeline.

Disclaimer: The English content available on this website shall be treated as the official and authentic version. The Hindi content is provided solely for translation and user convenience purposes. In case of any discrepancy, inconsistency, or difference in interpretation, the English version shall prevail.